Our login works with all common and current browsers.
Please contact us via Email
There is a password reset function on the login page. Follow the instructions.
German, English, Italian, French
All data is stored on secure servers in Switzerland.
We are currently only offering our services to customers in Switzerland.
You will receive regular updates from us about the current status using your preferred communication channel. You can select the preferred communication channel in your user profile. Select the user profile and change the settings. You can also check the status in the dashboard at any time.
We are available via email and chat.
We contact the platform on which the comment was posted and ask for deletion. If this is impossible, we will contact you and ask if you would like to take legal action.
If possible, we also issue warnings against anonymous users. If the comment is not removed and there is a clear hate incident, we ask the platform operator to disclose the identity of the person.
Send us a screenshot of the comment and we will take a look at the case without delay. If it is an unambiguous hate comment, the procedure is the same as for the automatic detection of hate comments.
At the moment we are actively searching and monitoring Facebook, Twitter and all other generally accessible content on the Internet for noticeable infringements of personality rights.
Yes. Because the communication takes place in a private space, we need a screenshot of the hate comment. The screenshot must include the date, time and social media profile, then we will take care of this as well.
If we are unable to solve the case, you will be actively asked whether you wish to initiate an insured event (available as of April 2020). You can also see this on your dashboard. You can also view the current status at any time on the dashboard.
Select the user profile and adjust the search settings. You can also delete the search parameters at any time.
These are not included and therefore no warning can be issued.
Keywords are words that narrow the search further or improve the quality of the search results. For example, this can be a club name, a town, an employer, a hobby, etc.
You can contact us after the login and we will deal with it. In order to deal with problems with on-line orders, the invoice, in addition to the order confirmation, is needed.
You can contact us after the login and we will deal with it. In order to deal with problems with on-line orders, the invoice and payment confirmation, in addition to the order confirmation, are needed.
You can contact us after the login and we will deal with it. In order to deal with problems with on-line orders, the invoice and payment confirmation, in addition to the order confirmation, are needed.
We take care of the troublesome and time-consuming work in the background. We contact the service provider and try to resolve the problem (non-delivery, incomplete delivery, damaged delivery).
Enter the e-mail address to be checked in your user profile. We immediately check whether you have been hacked in the past and give you direct instructions on what to do, in addition to providing details about the affected platform. We will inform you about future hacks and how you can be affected.
We have listed some useful initial measures to help you, if your password has been hacked.
You will receive information from us about the current status using your preferred communication channel. You can select the preferred communication channel in your user profile.
We give you useful advice on what initial action should be taken, if your e-mail address has been hacked. We also support you in avoiding another hack.
Log in and give us the key data of the suspicious e-mail or page. We will check the likelihood of you becoming a victim of a phishing scam and provide you with emergency measures.
If you have disclosed login information that you otherwise use on one or more platforms, we ask you to change it immediately. Log into our website and give us the key data of the suspicious e-mail. We take care of the rest.
If you have disclosed login information that you otherwise use on one or more platforms, we ask you to change it immediately. Log in to our website and give us the key data of the suspicious site. We will request the website operator to delete the data on your behalf. If this is not successful, you can also initiate an insurance policy as of April 2020.