Have you been taken in by a fake shop? In most cases, the shop owner can’t be found and your money has disappeared. To protect your other accounts, you can do the following:
Secure your online accounts
Change password
- Change the password of the account in question.
- Also change the password wherever you use the same email or password combination, e.g. for online accounts, social media accounts, online shop logins etc.
Password security
- Create secure passwords – a separate one for each account.
- It should contain upper and lower case letters, special characters and numbers; it shouldn’t allow you to be identified as a person (i.e. no date of birth, name of pet, maiden name etc.). A password manager can help you with this.
Monitor your accounts in the coming weeks
- Are you suddenly receiving emails with strange content from senders who are unknown to you? If so, please don’t open any links and mark these emails as spam.
- Accounts on other platforms, websites or with online shops with the same email/password combination can also be affected. Your social media accounts are also at risk and may be hacked to access more data.
Prevention for future purchases
- Check whether the website address is identical to the name of the shop.
- If the prices are much too good, alarm bells should be ringing.
- Look for the name of the online shop in a search engine – online forums often give warnings about dubious shops.
- Be wary if payment is only possible in advance or via transfer.
- Check whether there’s a full site notice.
Are you interested in our private cyber insurance? We’ll be glad to advise you. You can also find all information you need about our product at http://axa.ch/cyber.