What should I do if my password has been hacked?

Even if all measures have been taken to protect your own accounts, it can still happen that your login data has been hacked. Find a checklist of the most important immediate measures to take to prevent further damage to your online identity here.

  • Immediately change the password of the respective account.
  • Make sure that your device is free of harmful viruses by scanning it for viruses.
  • Make sure that you change the passwords of all accounts with the same login information as the affected account.
  • Ideally, you also change the passwords of all accounts with the same e-mail address, that was hacked.
  • Change the security questions of the affected accounts.
  • Inform your friends about the hack. There is a risk that the criminals may use your account information in order to contact your friends and cause further damage. You can also assist your friends to protect themselves from a hack.
  • Observe your credit card statements during the next few weeks to ensure that no suspicious charges have been made.